Knowledgebase: Software
I keep seeing an ad for your software pop up at startup
Posted by Ken Janeczko on 21 November 2013 03:30 PM

It is very likely that while installing the application you wanted, you also installed a trial of one of our other applications, like in the example below.

It will sometimes look like an advert when your computer starts.

You can remove the trial application from the Windows' Control Panel if you do not wish to purchase.

To do so:

  • Select the start button or tap the Windows key.
  • Type "Control" and select the Control panel item.
  • When that opens, select the "Programs and Features" item.
  • Right-click on the trial application that you do not want and select Uninstall.

The application will be removed.

 

**** If this does not resolve the issue, please contact support: Submit a ticket ****

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