Knowledgebase: Legendary Heroes
The game crashes after the cinema intro
Posted by Ken Janeczko on 04 February 2014 01:31 PM

This forum post should be able to help you with this issue:

http://forums.elementalgame.com/446630/page/1/

If that fails, please run the "LH_Pref_setup.exe" located in the game install folder (typically C:\Program Files (x86)\Steam\SteamApps\common\FE Legendary Heroes)

The file may just flash for a moment. Try the game again after.

If that still fails, please download and run the following utility:

http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to: Submit a ticket

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