Fences/icons position issues with additional monitors or docking stations
Posted by Ken Janeczko on 12 February 2014 05:01 PM
First, make sure you have the correct settings in Fences for the 'General Desktop'.
And that if you are plugging in a new monitor that those settings too are correct:
If you find that when you hook up or unhook a secondary monitor or docking station that your icons/fences get shuffled or don't move over, please try the following.
Try turning on the per-screen-resolution setting under "Layout and snapping" in the configuration screen:
If that does not help, try the 'Reset saved settings for other screen resolutions' option.
If you're still experiencing an issue, i'd like to make sure you have Auto-Arrange Icons on (Right click your desktop, select View, check off Auto-Arrange Icons):
Please also seen this link for restoring a prior Fences snapshot:
If that still fails, please download and run the following utility:
This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to: Submit a ticket