Knowledgebase: Activation
Error activating the product: cannot read SID / Error code 205
Posted by Ken Janeczko on 28 February 2014 02:16 PM



You may see this if you have the older style of activation.


 You may see this with the newer style of activation.

This can happen when your computer name has non Western characters or symbols in it. To avoid this, you would need to change the name of your computer so that it contains only Western characters and then try to activate again. Once activated, you could change the name back if you wish.



If that still fails, please download and run the following utility:

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to: Submit a ticket

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