Knowledgebase: Account Issues
Once I've ordered, what happens then?
Posted by - NA - on 06 October 2005 10:28 AM

Once the order is placed, a confirmation page will display allowing you to download and register the application with the supplied product key. You will also be emailed a receipt shortly after purchasing. Your product can be registered to any email of your choosing.

If you need to request a list of product keys and software downloads:

http://www.stardock.com/support/productkeyretrieval

If you did not receive your invoice, you can log in to the Stardock online store https://store.stardock.com/myaccount and select "Order History", where you can view order invoices for your account.

Should you not have an account with us, you can create one here: 

https://store.stardock.com/createaccount

If you purchased a Collector's Edition that needs to be shipped to you physically, you can contact us to check the status.

 

 

**** If this does not resolve the issue, please contact support: Submit a ticket ****

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