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Knowledgebase : Account Issues
PRODUCT KEY RETRIEVAL: For customers that did not create a Stardock account when purchasing ('Guest Checkout'), and you have lost the email sent to you with your product keys, please use the link below to retrieve them: http://www.stardock.com/support...
Yes you can. If you are purchasing an application that you already have a copy of, you might see the following when you attempt to checkout: You can click continue to proceed with the purchase. When you own multiple copies of an application, the first...
If you do not want to be subscribed or Stardock newsletters or think that you have been added to the mailing list mistakenly you can easily unsubscribe. Every email from Stardock will have a similar footer showing the currently subscribed email address ...
It should be noted that the password for the support system is different than the password for your Stardock account. To reset the password for your Stardock account, which would contain your registrations and downloads, please do so here: https://www.s...
If you want to make a change to your account, you can manage most Stardock account issues (including changing your password, resetting your password if you forgot it, and moving products from one account to another) at http://www.stardock.com/support/ [ht...
If the system can't find an account associated with your email you can try a few things. Try to create a Stardock account here using the email you purchased with: https://services.stardock.net/accounts/createaccount.aspx [https://services.stardock.net/a...
Once you place your order you should receive email confirmation of your order within the hour - usually within a few minutes. Your product will automatically be registered to the account under the e-mail address specified in your order. Serials and downl...