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Knowledgebase : Games > Sins of a Solar Empire > Trinity
PRODUCT KEY RETRIEVAL: For customers that did not create a Stardock account when purchasing ('Guest Checkout'), and you have lost the email sent to you with your product keys, please use the link below to retrieve them: http://www.stardock.com/support...
If you are seeing the above message when you attempt to update, you most likely have a retail boxed version of the game installed. Retail boxed copies of Sins of a Solar Empire - Trinity are not able to use the patch we have for download. You would need...
Please see: https://forums.stardock.com/496718/activating-sins-of-a-solar-empire---trinity-from-steam [https://forums.stardock.com/496718/activating-sins-of-a-solar-empire---trinity-from-steam]