If you need support for a skin, or the question is skinning related, then WinCustomize is a good place to ask. If the problem is with a Stardock product, you can ask here: http://forums.stardock.com/ [1] Official support is through creating a tic...

Actually, no. WinCustomize is mostly run by moderators that can escalate as needed. Please contact one of the moderators listed at http://www.wincustomize.com/about [http://www.wincustomize.com/about]