If you need support for a skin, or the question is skinning related,
then WinCustomize is a good place to ask.
If the problem is with a Stardock product, you can ask here:
http://forums.stardock.com/ [1]
Official support is through creating a tic...
Actually, no. WinCustomize is mostly run by moderators that can
escalate as needed.
Please contact one of the moderators listed at
http://www.wincustomize.com/about [http://www.wincustomize.com/about]