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Knowledgebase : WinCustomize > Site Issues
If you need support for a skin, or the question is skinning related, then WinCustomize is a good place to ask. If the problem is with a Stardock product, you can ask here: [1] Official support is through creating a tic...
Actually, no. WinCustomize is mostly run by moderators that can escalate as needed. Please contact one of the moderators listed at []