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Knowledgebase : Activation
   

An alternative method to deactivating our current applications can be done via the command prompt: cmd.exe The following command line will activate the application without exposing the UI. Simply copy and paste the applicable line below into the cmd win...
For users that are having issues activating the following games (Demigod, Fallen Enchantress, Fallen Enchantress - Legendary Heroes, GalCiv II Ultimate, Sins Rebellion, Sins Trinity, The Political Machine 2012), the instructions below may allow you to act...
PRODUCT KEY RETRIEVAL: For customers that did not create a Stardock account when purchasing ('Guest Checkout'), and you have lost the email sent to you with your product keys, please use the link below to retrieve them: http://www.stardock.com/support...
Depending on when your product was purchased, and what version you have installed, there could be 1 of 2 different ways to activate the product. The newer style (as shown in image 1) is what is now used. The legacy style, shown in image 2 below, was the m...
An alternative method to activating our current applications can be done via the command prompt: cmd.exe The following command line will activate the application without exposing the UI. Ignore the AppName and hyphen and only copy and paste the quoted t...
This happens if you are using a backed up .bin or .sig file on a different installation of Windows than the .bin or .sig file was created on. In this case, you would need to delete the .bin or .sig file and then run the product again to re-activate. Copy ...
You may see this if you have the older style of activation. You may see this with the newer style of activation. This can happen when your computer name has non Western characters or symbols in it. To avoid this, you would need to change the name of ...
Please try the following: -Try to activate the trial again so as to trigger sending another activation email -Check your spam junk folder -If you have your mail forwarded from another web based account (hotmail, gmail), check that other account direc...
Please follow the steps at http://activate.stardock.com [http://activate.stardock.com] for manual activation. If you would like to see a walkthrough of how to manually activate, please view the video below. To view the video in full screen please click ...
If you are unable to use the in-application activation it may be because your network is secured. Perhaps your network admin can open up traffic to the following locations: http://locale.api.stardock.net port 80 https://account.api.stardock.net port...
If the prompt for activation does not come up when launching the product, typically there will be an option to activate within the 'Help' section of the configuration menu for the application. Note that in this example Fences is used but the options will ...
You may see a message like the following when trying to activate: > Using silent activation with null serial mode. > > Application start: 2013-5-22 2.33.14 > Silent mode > Mode 2 > Submitting activation request... > Download: failed HttpSendReques...
When you launch the game from the 'Play' button in Steam, you should see the following. On the Stardock Account registration window that comes up, it should say 'Sins of a Solar Empire - Trinity', just like is highlighted with the red box. If it says ...
When you launch the game from the 'Play' button in Steam, you should see the following. On the Stardock Account registration window that comes up, it should say 'GC2 Ultimate Edition', just like is highlighted with the red box. If it says anything oth...
This knowledgebase article applies to users that want to activate a trial of a product but have difficulty doing so with their internet connection. This also would apply to users having difficulty receiving the trial activation email. In that case, if you...
Right click on the program shortcut and select "Run as administrator" and see if the issue persists. You should only need to do this the one time. If you're still having trouble, please follow this link in Internet Explorer: http://sd.stardock.com/mike/...
The images in this example will show Fences but the dialogs and the procedure will look and be the same regardless of the product. If your activation method does not look like any of the images below, please go HERE [http://esupport.stardock.com/index.php...
There may be times when you want to deactivate a Stardock product on one PC so you can activate it on another. WITHIN PRODUCT: From the machine you wish to deactivate, open the configuration for the application and then go to the help/about section an...